Prime Line IPS was a valuable resource to UEC Electronics during a tremendous growth in business when we needed a new phone system. The Prime Line professionals assisted us in everything from hardware purchasing and system planning to training. They were onsite throughout the go live which went without a glitch and our staff is very happy with the system. Our system is extremely stable, but we are happy knowing that Prime Line is always available to help when needed.
“Prime Line IPS was an invaluable resource to Charleston Southern University as we began the arduous task of replacing our 17 year old phone system. Their staff assisted us from the first day of planning the rollout of Brocade network equipment, to being onsite throughout the Go Live with the ShoreTel Phone system. Prime Line IPS is a valued resource to Charleston Southern University.”
“Prime Line IPS introduced us to the ShoreTel PBX and Brocade data switches; since then, we have seen a significant increase in customer satisfaction and interaction, and our network has performed much better. Their detailed work in the pre-installation phases insured the success of the implementation and Go Live day. Prime Line IPS has stayed by our side over the years and has proven themselves to be a strategic partner of ours.”
“We have used the Network Brokerage Service of Prime Line IPS twice, once in 2009 and again in 2012. Their knowledge of and expertise in the telecommunications industry has allowed them to produce top-quality proposals from multiple vendors on both occasions. This “leg-work” has been an incredible time-saver for me and my staff and has resulted in our getting “right-fit” solutions at favorable pricing. In addition, their after-decision assistance with reviewing contracts and closely monitoring the implementation phase has been invaluable. Even after implementation, they frequently check on our satisfaction with the provider, and they have been more than willing to step in and assist with problem resolution.”