ShoreTel IP PBX’s have been ranked the #1 PBX manufacturer in USA by Nemertes Research for eight consecutive years. In June, 2013, Synergy Research Group rated ShoreTel as having both the highest sequential market share and revenue growth rates for Enterprise IP Telephony compared to Avaya Inc., Cisco Systems, Inc. and Mitel Networks Corporation. In addition, ShoreTel gained market share (currently 34%) in the Unified Communications as a Service (UCaaS) Private Network segment, and retains the number one position in that market.
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Prime Line IPS represents ShoreTel and its product suite. The unique architectural approach to IP Telephony delivers unmatched reliability, scalability, and manageability, plus a user-interface that sets the standard for ease-of-use.
The ShoreTel system is a completely distributed, scalable solution layered on the IP network with no single point of failure. The architecture distributes voice applications-including voicemail, paging and automated attendant-to servers across locations, rather than centralizing applications at the network core. This not only decreases telephony bandwidth needs between sites but also protects sites from WAN failure.
Prime Line IPS has been fortunate to place in the top two partners in ShoreTel’s rigorous Customer Satisfaction Surveys over the years. We continue to maintain a 100% score among our clients, while also achieving a very low Technical Assurance Center (TAC) utilization rate of 0.33%.
Click here to learn more about ShoreTel ShoreTel IP PBX Phone Systems.
